Where to Find Help for the FAFSA and ORSAA
Confused by financial aid forms? You're not alone. Use these four resources to get help in completing the FAFSA or ORSAA.
What are the FAFSA and ORSAA?
The Free Application for Federal Student Aid (FAFSA) is the form that most students should complete to receive financial aid. Eligible undocumented students in Oregon should complete the Oregon Student Aid Application (ORSAA) in order to receive state financial aid. Not sure which one to fill out? Take this short eligibility quiz.
Where can I get help?
❶ Federal Student Aid (FAFSA)
The Office of Federal Student Aid manages the FAFSA.
- FAFSA FAQ
- Federal Student Aid FAQ, plus support via e-mail, online chat or phone
- myStudentAid app for iOS and Android
- Federal Student Aid Social Media
❷ OSAC (ORSAA)
The Office of Student Access & Completion (OSAC) manages the ORSAA.
- Guide to the ORSAA
- ORSAA Tip Sheets (also available in Spanish)
- ORSAA Demo Video (also available in Spanish)
- Still stuck? Call (800) 452-8807 or e-mail ORSAAHelp@hecc.oregon.gov.
❸ Oregon Goes To College (FAFSA and ORSAA)
Oregon Goes To College manages the College Cash Campaign, dedicated to helping students pay for college.
- Paying for College FAQ (also available in Spanish)
- What Students Need: FAFSA/ORSAA (also in Spanish)
- Parent Info & Financial Aid Forms (also in Spanish)
- Sample Student Aid Report (also in Spanish)
- Understanding FAFSA Verification (also in Spanish)
- E-mail support in partnership with OASFAA. Click the blue icon in the bottom right corner to ask a question.
❹ Your School (FAFSA and ORSAA)
Your high school or college may host virtual financial aid workshops during or after school hours. You can also make an appointment with a counselor or a financial aid officer for personalized help.
Originally published October 2018; updated October 2020.